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• Definition of 'No Added Sugar' (NAS)
  To clarify the labelling of our products, which is strictly regulated, the term ‘No Added Sugar’ means that we do not add any sugar to ...
• Diabetes
  Thank you for your message regarding the suitability of xxxx for people with Diabetes. Diabetes is a specific medical condition, and advice on how to manage ...
• Do our Cola products contain Kola Nuts?
  We can confirm that the following products are free from kola nuts, or extracts thereof: Pepsi Cola Diet Pepsi Pepsi Max I hope this information is all you need. ...
• Dental Concerns
  Soft drinks have a role to play in a healthy diet. They provide much needed fluid intake and some fruit juice drinks can contribute to ...
• DUTCH holding response
  TRANSLATION (rough) Dear Sir / Madam We have received your enquiry and we are seeking the best resolution. We will be in contact with you as soon as ...
• DUTCH - Product Retrieval Response
  Dear XXX, Thank you for your e-mail. We are very sorry to hear that you have had cause to complain about a bottle of xxxxxxx Britvic is ...
• DUTCH - Issue with product, no codes and/or sample:
  Dear XXX, Thank you contacting us about your recent purchase of xxxxxxxxxxxxxxxxxx. We are sorry to hear that this product has been a cause for concern. Britvic ...
• DUTCH - Use of sweeteners in Mix & Go
  Hi XXX, Thanks for contacting us about Teisseire Mix & Go. We're sorry to hear that you're not a fan of the sweeteners that we use. We ...
• DUTCH - Suitability of Fruit Shoot bottles for children under 36 months
  Dear XXX, Thank you for your enquiry. A warning is applied to our products targeted at younger consumers, including Fruit Shoot, that they are not suitable for ...
• DUTCH - Standard Charity/Donation Response *UPDATED MARCH 2017*
  Thanks so much for your call/e-mail/letter. We always love to hear from fellow fundraisers! Britvic has a strong commitment to working with charities to raise money ...
• DUTCH F Shoot Fermentation Response & Request For Bank Details For GOGW
  ENGLISH We were extremely sorry to learn of the problems you experienced with a bottle of Fruit Shoot and apologise for any inconvenience that this incident ...
• DUTCH - Why we use Sweeteners
  Hello Sorry you did not enjoy enter product. Before we bring a product to market, we always carry out extensive consumer research in relevant markets. However, it ...
• DUTCH - Sample Received Response
  Dear… Thank you for your email, we have received your sample and have sent it off to our Laboratory for testing. We will be in touch once ...
• DUTCH Response Fruit Shoot - Product is Typical
  We were extremely sorry to learn of the problems you experienced with Robinsons Fruit Shoot and apologise for any inconvenience that this incident may have ...
• DUTCH Response - Unsolicited Business
  Dear, Thank you for your e-mail. Unfortunately, we are unable to accept unsolicited business proposals; nevertheless we do appreciate the fact that you have taken the time ...
• DUTCH Response - Fruit Shoot Availability
  Thank you very much for contacting us. Our Fruit Shoot products are already on sale at major supermarket chains in the Netherlands such as Jumbo, ...
• DUTCH - Receipt of Sample and Sent to Laboratory
  Dear... Thank you for your email, we have received your sample and have sent it off to our Laboratory for testing. We will be in touch once ...
• DUTCH - Have not received sample, not sent to lab
  Dear… Thank you for your email, we haven't received your sample yet. Once we do we will send it off to our Laboratory for testing. We will ...
• Damage to NRB from Bottle Opener
  We were extremely sorry to hear about the unpleasant experience you had with a bottle of xxx, and apologise for the inconvenience and concern that ...
• DUTCH - Faulty Packaging Response
  Thank you for your e-mail. We are very sorry to hear that you have had cause to complain about a bottle of xxx and we ...
• DUTCH Teisseire Availability in HOLLAND
  Thanks for your email. It's always nice to hear from our fans Teisseire! The Teisseire range has many different fruit mixes and flavors that are marketed ...
• DUTCH - Teisseire Gluten Free Response
  Thanks for your enquiry, it's great to hear from you. We can confirm that the entire Teisseire range is gluten free. We hope that you will continue ...
• DUTCH - What are sweeteners, how much do we use and why?
  We hopen dat deze informatie voor u van nut is. Thank you for getting in touch. Low-calorie sweeteners are non-sugar substances that can be added to food ...
• DUTCH - Teisseire Storage and BBE
  Thanks for your e-mail, it's always great to hear from our Teisseire fans! The instructions on the bottle advise to store the product, once opened, in ...
• DUTCH - Are all Teisseire flavours available in all countries?
  Thanks for your e-mail! The Teisseire range has a very wide range of fruit blends and flavours which are distributed to France, Holland, Belgium and the ...
• DUTCH - Teisseire 0% - Definition of 0% Sugar
  Thanks so much for getting in touch. Here at Britvic, we follow strict guide lines set by the European Nutrition and Health Claims Regulation, with ...
• DUTCH - Sponsorship Request
  Dear xxxx, Thank you for your e-mail. Our brands have a very precise sponsorship strategy that focuses on the development of the brand. We receive many requests for ...
• DUTCH Discontinued Response
  Thank you for your e-mail. Fruit Shoot range has many different fruit mixes and flavors that are marketed in France, Netherlands, Belgium and Great Britain. Unfortunately, ...