Can you send me some branded items?
Our branded items are produced specifically for our retail customers or developed as part of a promotion.
Unfortunately, we're not able to send you any merchandise ...
Consumer Complaint to Store
We are extremely sorry to hear that you have had cause to complain about xxxx and apologise for any inconvenience that this incident may have ...
Consumer sample received
Hi,
Thanks very much for sending in your sample for analysis.
We're just writing to let you know that we have received it. It is being sent ...
Customer product in box
CUSTOMER NAME:
STORE REFERENCE:
PRODUCT:
Thank you for your recent correspondence. We are extremely sorry to learn of the problem your customer experienced with a bottle/can of xxxx
Britvic ...
Citric Acid & Malic Acid - Do we add it?
Citric acid is found naturally in citrus fruits, blackcurrants, strawberries and raspberries.
Malic acid is found in apples, cherries, plums and peaches.
So typically in an Apple ...
Caramel colour 4-MEI
Caramel colours are authorised as food additives in a wide variety of foods and beverages in the EU and 4-MEI can be present at low ...
Charity/Donation Decline Response
Thanks so much for getting in touch with us, we always love to hear from fellow charity supporters!
At Britvic, we have a strong commitment to ...