Questions in Incident text

Page 6 out of 13 Pages

• DUTCH - Issue with product, no codes and/or sample:

  Dear XXX, Thank you contacting us about your recent purchase of xxxxxxxxxxxxxxxxxx. We are sorry to hear that this product has
  205 views
• DUTCH - Product Retrieval Response

  Dear XXX, Thank you for your e-mail. We are very sorry to hear that you have had cause to complain about
  257 views
• J2O Sediment Response

  Thanks for getting in touch about J2O - let us put your mind at rest. Each bottle of J2O contains lots
  236 views
• Box for Product Retrieval Response

  Thank you so much for your recent message. We're really sorry to hear that you had a problem with a can/bottle
  521 views
• Ballygowan - Foreign Body - Capsule Response

  We were extremely sorry to learn of your unpleasant experience with a bottle of xxxxx and apologise for any inconvenience
  235 views
• Charity/Donation Decline Response

  Thanks so much for getting in touch with us, we always love to hear from fellow charity supporters! At Britvic, we
  374 views
• Flat response x Codes received

  Thanks for getting in touch, we're sorry that a bottle/can of xxxx that you bought was flat. With our fizzy products,
  447 views
• Black Carrot Statement

  In order to improve the quality of products and enable us to offer our consumers a drink with a more
  202 views
• Ballygowan - Off Odour Complaint - Updated Aug 2019

  We were extremely sorry to learn of the unpleasant experience you had with a bottle of xxxxx and apologise for
  236 views
• DUTCH holding response

  TRANSLATION (rough) Dear Sir / Madam We have received your enquiry and we are seeking the best resolution. We will be in contact
  238 views

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